These confidentiality rules describe how Isabelle Bertaux Zevaco (IBZ) collects, uses and shares your information, when you visit or place an order on the site

IBZ declares that it will not communicate your data to another seller of goods or services other than those necessary for the completion and monitoring of your order (Carrier, etc.). Under no circumstances does IBZ grant your contact details to an external person or company for profit (resale of information).

These rules do not apply to the practices of third parties that IBZ does not own or control, such as Shopify.

Personal information collected:

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that brought you to the Site, and information about how how you interact with the Site. We refer to this automatically collected information as “Device Information.”


Browsing the site may cause the installation of cookie(s) on the user's computer. A cookie is a small file, which does not allow the identification of the user, but which records information relating to the navigation of a computer on a site. The data thus obtained aims to facilitate subsequent navigation on the site, and is also intended to enable various traffic measurements.

Refusing to install or delete a cookie may result in the impossibility of accessing certain services. The user can, however, configure their computer to manage these cookies according to their browser by following the recommendations of the CNIL .

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information, email address, etc. email and your telephone number. This automatically collected information is referred to as “Order Information”.

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How do we use your personal information?

Generally, we use the Order Information we collect to process any orders placed through the Site (including to process your payment information, arrange for shipping of your order, and provide you with invoices and/or order confirmations). Additionally, we use this Order Information to:
communicate with you;
assess potential fraud or risks; And
where this corresponds to the preferences you have communicated to us, provide you with information or advertisements regarding our products or services.

We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).

Sharing your personal information:

Isabelle Bertaux Zevaco (IBZ) declares not to communicate your data to another seller of goods or services other than those necessary for the completion and monitoring of your order (Carrier, etc.). Under no circumstances does IBZ grant your contact details to an external person or company for profit (resale of information).

In addition, IBZ shares your Personal Information with third parties who allow it to be used for the purposes described above. For example, IBZ uses Shopify to host its online store – to learn more about Shopify's use of your Personal Information, please visit:

IBZ shares your personal information for a very limited number of reasons, as well as in a limited number of circumstances such as domestic or international shipping service providers and billing software chosen and used whose data saved and hosted is secure on their servers.

Finally, IBZ may collect, use, retain and share your information if it believes in good faith that doing so is necessary and reasonable to: respond to legal process or government request; enforce its agreements, conditions or regulations; prevent, investigate or manage any fraud or other illegal activity, or technical or security issues; or protect the rights, property and safety of its customers or others.

Data storage and retention:

IBZ retains your information only for as long as necessary to provide its services to you and for the purposes set out in its privacy policies. IBZ may also have to retain this information to comply with legislative and legal obligations, resolve disputes and enforce its commitments. IBZ generally keeps them for a period of: 5 years

To comply with tax obligations, your information (last name, first name, address, email address) is kept for 10 years as an archive on an external hard drive and paper format. Invoices are generated via the invoicing software used Abby and are sent to you by email to the email address provided.

-Behavioral advertising:

As noted above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at:

Here are some common links to opt out of targeted advertising here:
Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at:

-Do not follow:

Please note that we do not change our Site's data collection and usage practices when we detect a “Do Not Track” signal on your browser.

-Case of European buyers:

If you are a resident of certain territories, including the European Union, you have certain rights relating to your personal information. Some of these rights apply generally, and others only in limited circumstances. These rights are described below:

- Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me. You will find my contact details below.

- Edit, restrict, delete: You may also have the right to modify your personal information, restrict my use of it, or delete it. Apart from exceptional circumstances (for example if I had to keep data relating to my store for legal reasons), I will generally delete your personal information upon simple request.

- To oppose: You can object to me processing some of your information for my legitimate interests and to receiving marketing messages from me after you have explicitly consented to receive them. In these specific cases, I will delete your personal information unless I have legitimate grounds to continue using it, or in cases where it is necessary for legal reasons.

- Complain: If you are resident in the European Union and wish to raise concerns about my use of your information (and without prejudice to any other rights you may have), you can do so with your local data protection authorities.

If you are a European resident, you have a right of access to the personal information we hold about you and you can request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details provided below.
Furthermore, if you are a European resident, note that we process your information in order to fulfill our contractual obligations towards you (for example if you place an order on the Site) or to pursue our commercial interests legitimate, listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

-Data retention:

When you place an order through the Site, we will keep your Order Information on file unless and until you ask us to delete it.

- Changes:

We may modify this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

- Contact us:

To learn more about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email at, or by mail at the following address:

BERTAUX ISABELLE, Lesfilsdisa, 517 Chemin Des Lauzières, Langlade, Languedoc-Roussillon, 30980, France