These confidentiality rules describe how Isabelle Bertaux Zevaco (IBZ) collects, uses and shares your information when you visit or place an order on the website

IBZ declares not to communicate your data to another seller of goods or services other than those necessary for the realization and follow-up of your order (Carrier, etc.). Under no circumstances does IBZ grant your details to an outside person or company for profit (resale of information).

These rules do not apply to the practices of third parties that IBZ does not own or control, such as Shopify.

Personal information collected:

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the web pages or individual products you view, the websites or search terms that brought you to the Site, as well as information about how how you interact with the Site. We refer to this automatically collected information as “Device Information”.


Browsing the site is likely to cause the installation of cookie(s) on the user's computer. A cookie is a small file, which does not allow the identification of the user, but which records information relating to the navigation of a computer on a site. The data thus obtained are intended to facilitate subsequent navigation on the site, and are also intended to allow various measures of attendance.

Refusal to install or delete a cookie may make it impossible to access certain services. The user can however configure his computer to manage these cookies according to his browser by following CNIL recommendations .

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, email and your phone number. This automatically collected information is referred to as “Order Information”.

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How do we use your personal information?

Generally, we use the Order Information we collect to process any order placed through the Site (including to process your payment information, arrange shipment of your order, and provide you with invoices and/or order confirmations). In addition, we use this Order Information to:
communicate with you;
assess potential fraud or risk; And
where consistent with the preferences you have communicated to us, provide you with information or advertisements regarding our products or services.

We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics on how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).

Sharing your personal information:

Isabelle Bertaux Zevaco (IBZ) declares not to communicate your data to another seller of goods or services other than those necessary for the realization and follow-up of your order (Carrier, etc.). Under no circumstances does IBZ grant your details to an outside person or company for profit (resale of information).

In addition, IBZ shares your Personal Information with third parties who allow it to be used for the purposes described above. For example, IBZ uses Shopify to host its online store – to learn more about Shopify's use of your Personal Information, please visit the following page:

IBZ shares your personal information for a very limited number of reasons, as well as in a limited number of circumstances such as domestic or international shipping service providers and billing software chosen and used whose data saved and hosted is secured on their servers.

Finally, IBZ may need to collect, use, retain and share your information if it believes in good faith that doing so is necessary and reasonable to: respond to a legal process or state request; enforce its agreements, terms or policies; prevent, investigate or manage any fraud or other illegal activity, or any technical or security issues; or protect the rights, property, and safety of its customers or others.

Data Storage and Retention:

IBZ retains your information only as long as necessary to provide you with its services and for the purposes set out in its privacy policy. IBZ may also need to retain this information to comply with legislative and legal obligations, resolve disputes and enforce its commitments. IBZ generally keeps them for a period of: 5 years

To comply with tax obligations, your information (surname, first name, address, email address) is kept for 10 years as an archive on an external hard drive and paper medium. Invoices are generated via the invoicing software used Abby and are sent to you by email to the email address provided.

-Behavioral advertising:

As indicated above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at:

Here are some common links to opt out of targeted advertising here:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at

-Do Not Track:

Please note that we do not alter our Site's data collection and use practices when we detect a "Do Not Track" signal on your browser.

- Case of European buyers:

If you are a resident of certain territories, including the European Union, you have certain rights relating to your personal information. Some of these rights apply generally, and others only in limited cases. These rights are described below:

- Access: You may have the right to access the personal information that I hold about you and to receive a copy of it by contacting me. You will find my contact details below.

- Modify, Restrict, Delete: You may also have the right to modify your personal information, restrict my use of it or delete it. Except in exceptional circumstances (for example, if I had to retain data related to my store for legal reasons), I will generally delete your personal information upon request.

- To oppose: You can object to me processing some of your information for my legitimate interests and to receiving marketing messages from me after you have explicitly consented to receive them. In these specific cases, I will delete your personal information unless I have legitimate grounds for continuing to use it, or in cases where it is necessary for legal reasons.

- Complain: If you are located in the European Union and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you can do so with your local data protection authorities.

If you are a European resident, you have a right to access the personal information we hold about you and you can request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details set out below.
Furthermore, if you are a European resident, note that we process your information for the purpose of fulfilling our contractual obligations towards you (for example if you place an order on the Site) or to pursue our business interests. legitimate, listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

-Data Retention:

When you place an order through the Site, we retain your Order Information for our records, unless and until you ask us to delete it.


We may modify this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

-Contact us:

To learn more about our privacy practices, if you have any questions or if you wish to file a complaint, please contact us by e-mail at, or by mail at the following address:

BERTAUX ISABELLE, Lesfilsdisa, 517 Chemin Des Lauzieres, Langlade, Languedoc-Roussillon, 30980, France